Newsletter
from Robert Craven,
Keynote Speaker, Author and MD of
The Directors' Centre
July 2006

Greetings...

In this month's newsletter:

• Two new articles for July 2006
• An article only available to Website/Newsletter subscribers: 'Name That Coach'
• Free Stuff from the new website
• Introducing Lesley Bees, our new Business Development Manager.

Regards,

Robert Craven

P.S. 'Let's Talk' continues to be my motto... Let's Talk... do give me us a call on 01225 851044 - more specifically give Lesley Bees a call - she's started working with us and would love to hear from you.

JULY 2006 Articles

Exceeding Customer Expectations - A Seven Point Plan - Robert Craven wonders if customers really are in charge when it comes to dealing with organisations. And here he offers his seven point plan to make sure the customer is 'king' (Customer Management, July/Aug 2006).

Plan of Action - Robert Craven reveals the real reasons for business failure - and provides some top tips for start-up success (Making Money, June 2006).

JUNE/JuLY 2006 Press Cuttings

A Cut Above the Rest - At Gavin Alexander's state-of-the-art salon you can enjoy a glass of cabernet sauvignon after your cut and blow dry. Article mentioning Robert Craven and the Bright Marketing event (Talk Business, Summer 2006).

Free Profit Seminars - New research from shows that 80 per cent of small business owners want to spend up to a third of their working day developing their business Robert Craven mentioned (Making Money, July 2006).

Expert Panel - How Can Small Firms Grow Their Business Without Threatening Their Future Prosperity? John Davis referring to Robert's work (New Business Magazine, May/June 2006).

JUNE 2006 Articles

Plan of Action - Robert Craven reveals the real reasons for business failure - and provides some top tips for start-up success (Making Money, June 2006).

The Elevator Pitch - Article specifically adapted for women in banking and finance. Robert Craven (Women in Banking and Finance, May/June 2006).

The Bright Marketing Manifesto - Part One of Three. The unique Barclays Bright Marketing Seminars have changed the lives and fortunes of thousands of the UK’s small businesses. So what’s it all about? (Start Your Business Magazine, 2006).

Article for Newsletter Subscribers Only

Name That Coach - After years of discovering Covey’s ‘Seven Habits’, McKinsey’s ‘Seven S’s’ and Porter’s ‘Five Forces’, along with mnemonics such as CAMPARI and ICE, AIDA, and CLEO, and numerous ‘styles’, we are proud to present Craven’s Seven Coaching Styles. (To be published in Association For Coaching Magazine, 2006)

Introducing lesley bees

"I would like to introduce myself as the new Business Development Manager for The Directors' Centre. I am looking forward to the challenge of helping Robert and the team to grow and develop the business. I would love to talk to everyone and anyone about The Directors' Centre. Why are you working with us? What do you think of us? What should we be doing more of?"

Call Lesley on her direct line 01225 851044 or by email

FREE STUFF ON THE SITE

We are especially proud of the Free Stuff pages on the new website - but it looks like they won't be free forever! It includes:

• 70+ free Articles and Reports This site offers you the opportunity to download Business Guides and Direction, Articles and Reports
• Free Business Surgeries... a particularly powerful way of talking to us in a one-to-one environment - in effect it's a 'Try Before You Buy' (TBYB).

Take Action Now - THINGS that won't wait!

If there's one thing we'd like you to do, it is to call us today, on 01225 851044. More specifically, We'd like to get to understand what your issues are, and what kind of help you might be looking for!

I am 'on the road' for most of the coming week... Talk with Lesley Bees in the office on 01225 851044. She's just started with us and would love to find out what people like you are looking for from us.

Other actions you could take...

• Check out the free stuff on the site
• Find out about the new service offerings.

NEWSLETTER LINKS

• Kick-Start Your Business and Customer Is King
• Free Business Surgeries
• Free Telephone Seminars
• The New Service Plan

ABOUT ROBERT CRAVEN, MD of The Directors' Centre

Robert Craven works with the ambitious directors of fast-growing businesses who feel that they could be doing even better.

• As a keynote speaker his style is challenging, honest and goading; free of business school hyperbole, he makes his audience think.
• The Financial Times describes him as 'the entrepreneurship guru'.
  
• Mentoring and Coaching - The Directors' Centre team work with a select number of Managing Directors to help them grow their businesses. Phone Robert direct to know more on 01225 851044.
  
  
  For more details go to the Directors' Centre website

BUY THE BOOKS NOW AT A SPECIAL DISCOUNT PRICE FROM AMAZON

Robert Craven, The Directors' Centre, 1 The High Street, Woolley, Bath BA1 8AR, UK - +44 (0)1225 851044 - www.directorscentre.com

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